KPI IN THE AGILE TEAM: WHAT THEY ARE AND WHY TO USE THEM

Operational metrics are needed to keep track of project budget time and consumption, monitor team productivity, and highlight and resolve so-called bottlenecks-impediments that slow the team down-as soon as possible. 

An efficient team continually asks questions with respect to the timing of work delivery: 

• How much work do we have left to do this week? 
• How much time do we have to complete this task? 
  
  Time is the most valuable and scarce resource on which decisions such as prioritizing some tasks over others and assessing their feasibility depend. These metrics are of great value because they define how the available time should be used and which project areas to focus on most at any given time.

Quality metrics measure the safety and quality of the code written by the team. 

The use of such metrics reduces the accumulation of technical debt, since by intercepting software bugs more quickly, troubleshooting costs decrease. 
In addition, this approach is an important source of learning and growth for the team, which avoids repeating past mistakes. 

Ultimately, these metrics provide a bridge between the team and the customer, allowing for trust-based communication.

Value metrics are essential to provide the team with a common goal to pursue: to generate the greatest possible value for the customer. In this sense, the entire work is oriented toward a single direction: creating a product that meets the desired purpose and results. Therefore, these metrics measure the adherence of the developed product's functionality to business requirements. Value to the customer also consists of adherence to the budget allocated over time with the economics of the various project phases. 

Value metrics allow, on the one hand, to improve collaboration and effectiveness within the team and, on the other hand, to provide our client with accurate and up-to-date data on work progress and project ROI.